Privacy Policy

This Privacy Policy describes how Misk (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit our store, use our services, make a purchase, or otherwise communicate with us. By using our services, you agree to the practices described here.

Information We Collect

  • Contact details such as your name, address, phone number, and email.
  • Order information including billing and shipping address, payment confirmation, email, and phone number.
  • Account information such as your username, password, and security details.
  • Shopping information such as the items you view, add to your cart, or add to your wishlist.
  • Customer support information that you include when you communicate with us.
  • Usage data such as device, browser, network, and IP information collected automatically through cookies and similar technologies.

Information from Third Parties

We may receive information from vendors and service providers who support our site and services (such as Shopify) and from our payment processors, who collect payment information to process your orders.

How We Use Your Information

  • Providing our services: to process payments, fulfill orders, manage your account, arrange shipping, and handle returns and exchanges.
  • Marketing and advertising: to send promotional communications and show you relevant products, where permitted.
  • Security and fraud prevention: to detect and investigate fraudulent or malicious activity.
  • Communication: to provide customer support and improve our services.

Cookies

Like many websites, we use cookies to power and improve our site, remember your preferences, and run analytics. Most browsers accept cookies by default, but you can adjust your browser settings to remove or reject them. Blocking cookies may affect some features of the site.

How We Disclose Information

We may share your personal information with vendors and service providers who perform services on our behalf (such as payment processing, data analytics, customer support, fulfillment, and shipping), with business and marketing partners, and where required to comply with legal obligations or protect our rights.

Security & Retention

We take reasonable measures to protect your information, though no method of transmission or storage is completely secure. We retain your personal information for as long as needed to provide our services, comply with legal obligations, and resolve disputes.

Your Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information. To exercise any of these rights, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date.

Contact

If you have any questions about this Privacy Policy or wish to exercise your rights, contact us on Instagram @miskfashioneg or Facebook Misk Fashion.